Canadian Tire Corporation
Bank Customer Sales and Retention Representative (Bilingual) - H
This job is now closed
Job Description
- Req#: JR154422
Employer Industry: Financial Services
Why consider this job opportunity:
- Opportunity to work with a well-known brand in the financial services sector
- Flexible scheduling with availability for evenings and weekends
- Engaging work environment focused on customer satisfaction and advocacy
- Supportive team culture emphasizing diversity, inclusion, and belonging
- Chance to develop excellent investigative and communication skills in a customer-oriented role
What to Expect (Job Responsibilities):
- Deliver outstanding customer experiences by effectively managing customer interactions
- Promote customer advocacy and uphold the employer's brand values
- Utilize strong investigative skills to address and resolve customer disputes
- Maintain composure and professionalism during challenging customer interactions
- Support customer calls and dispute initiations with excellent verbal and written communication
What is Required (Qualifications):
- Bilingual in English and French
- Previous customer service experience is an asset
- Familiarity with call center operations preferred
- Knowledge of fraud and dispute resolution processes is beneficial
- Ability to work varied shifts, including evenings and weekends
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a call center environment
- Background in fraud detection or dispute management
#FinancialServices #CustomerService #Bilingual #DiversityAndInclusion #CareerOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Canadian Tire Corporation Limited is a Canadian retail company which operates in the automotive, hardware, sports, leisure and housewares sectors.
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