Remote Jobs

Bi-Lingual - (Spanish/English) Full Time Remote Customer Service Rep - Emergency Roadside Service


This job is now closed

Pay$19.00 / hour
LocationDearborn/Michigan
Employment typeFull-Time
  • Job Description

      Req#: JR14907
      Employer Industry: Automotive Services and Membership Organization

      Why consider this job opportunity:
      - Salary of $19.00 per hour with additional shift premiums for evenings and weekends
      - Performance-based incentives and a $250 Perfect Attendance bonus after 90 days of incident-free attendance
      - Comprehensive benefits package including 401k match, medical, dental, vision, and paid time off
      - Opportunities for voluntary overtime and flexible scheduling
      - Remote work opportunity, allowing for a better work-life balance
      - Supportive and inclusive work environment focused on employee development and recognition

      What to Expect (Job Responsibilities):
      - Respond to member/customer requests for emergency road service within a call center setting
      - Gather information regarding service needs and provide basic information about Emergency Road Service benefits
      - Communicate with contractors to relay member details and obtain estimated times of arrival
      - Document all relevant details in the D2000 database and close out calls in the system
      - Promote membership sales opportunities and analyze member accounts for additional products and services

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Minimum of 6 months of customer service experience in a professional setting
      - Ability to accurately input information using a PC and navigate various software applications
      - Strong communication skills, both verbal and written, with effective listening abilities
      - Must qualify and maintain all applicable state licenses for selling and/or servicing products

      How to Stand Out (Preferred Qualifications):
      - College-level coursework in Business, Marketing, Geography, or related fields
      - Experience in a call center environment and remote work
      - Familiarity with promoting products and services and identifying customer needs for cross-selling opportunities

      #AutomotiveServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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