NOC Careers

Call Center Reservationist (Remote Eligible) - 2026 Season

New

PayCompetitive
LocationBryson City/North Carolina
Employment typeOther
  • Job Description

      Req#: 554542
      Employer Industry: Outdoor Recreation

      Why consider this job opportunity:
      - Opportunity to work for a leader in outdoor adventure
      - Enjoy access to amazing perks and benefits offered by the employer
      - Flexible schedules available, including the potential for remote work
      - Seasonal position with expected hours of 30-40 hours/week
      - Chance to develop skills and share a passion for active outdoor recreation
      - Work in beautiful locations and provide unforgettable experiences for guests

      What to Expect (Job Responsibilities):
      - Gain a strong working knowledge of all employer offerings and locations to enhance guest experiences
      - Accurately book and modify guest lodging and activity reservations
      - Handle incoming and outbound calls and chats courteously and efficiently
      - Develop rapport with guests to anticipate needs and maximize revenue through up-selling and cross-selling
      - Collaborate with other departments to ensure seamless service delivery

      What is Required (Qualifications):
      - Passion for delivering great guest service and sharing all the employer has to offer
      - Willingness to learn and grow within the role
      - Strong communication and problem-solving skills
      - Professional phone and online chat manners
      - Timely attendance, being clocked in and ready at the starting time

      How to Stand Out (Preferred Qualifications):
      - Prior experience in customer service, sales, or a call center environment
      - Experience in outdoor recreation, tourism, or hospitality
      - Knowledge of the employer’s products and locations in NC, TN, SC, and GA

      #OutdoorAdventure #CustomerService #SeasonalEmployment #RemoteWorkOpportunity #JoinOurTeam

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Work Hard / Play Hard with the nation's Leader in Outdoor Adventure. Learn about full-time, part-time and seasonal opportunities in the outdoor industry.

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