• Job Description

  Req#: 248169
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment
  - Chance to make a positive impact on client satisfaction and member experience
  - Competitive salary and benefits package
  - Flexible work arrangement options available
  
  What to Expect (Job Responsibilities):
  - Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
  - Acquire knowledge and proficiency in PBM and mail order resources to effectively assist members and clients
  - Resolve customer service issues and pharmacy network problems to ensure client satisfaction
  - Assist with on-site client orientation, health fairs, and business conferences
  - Perform office duties such as copying, collating, mailings, filing, and credit card processing
  
  What is Required (Qualifications):
  - Must be available and punctual for scheduled work shifts
  - Minimum educational requirement: High School Diploma or GED
  - Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
  - Exceptional phone and listening skills
  - Exceptional written and verbal communication skills
  
  How to Stand Out (Preferred Qualifications):
  - 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
  
  #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Horizon Health is a behavioral health management company that builds, manages, and improves psychiatric programs within hospital settings. No other behavioral health management company has as much experience or a greater track record of success than Horizon Health. Over the past three decades, we have established the best practices, policies, procedures, education and training to help you ramp up quickly. Our ability to improve outcomes is well-documented, evidenced by a 90% renewal rate over our company’s history. Every Horizon Health psychiatric program is customized to serve our client hospital’s unique needs, cultures and community demographics. We are committed to integrating with hospital staff and systems. Our operating philosophy is centered on measurable results and a foundation of excellence.

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