Outreach
Customer Advocacy Specialist
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Job Description
- Req#: 6fec4f54-8e1d-45a0-8749-54e0d9d0b9c3
Employer Industry: B2B Technology and Marketing Solutions
Why consider this job opportunity:
- Salary up to $95,000
- Opportunity for incentive compensation, bonuses, and restricted stock units
- Flexible time off to promote work-life balance
- Comprehensive medical, dental, and vision coverage for employees and their dependents
- Supportive parental leave program, including options for paid night nurse and gradual return to work
- Inclusive company culture with employee resource groups and diversity initiatives
What to Expect (Job Responsibilities):
- Design, launch, and manage incentivized customer advocacy programs to motivate participation
- Produce and manage a library of customer content, including case studies and video testimonials
- Partner with customers to capture and translate success stories into marketing assets
- Maintain a centralized content repository accessible to Sales, Marketing, and Customer Success teams
- Track and report on program performance, including advocate engagement and content utilization
What is Required (Qualifications):
- 3+ years of agency experience in customer marketing or advocacy within a B2B technology environment
- Proven experience producing various customer content types from concept to completion
- Exceptional written and verbal communication skills with strong attention to detail
- Ability to build trusted relationships with customers and align advocacy efforts with business priorities
- Proven track record in designing and running incentivized advocacy or loyalty programs
How to Stand Out (Preferred Qualifications):
- Experience with gifting platforms and reference management tools
- Familiarity with AI tools to streamline advocacy operations
#B2BMarketing #CustomerAdvocacy #CareerOpportunity #FlexibleWork #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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