Industry: Information Technology Consulting Company

Why consider this job opportunity:
- Competitive pay and potential for bonuses
- Excellent job benefits, including opportunities for career advancement
- Supportive and collaborative work environment
- Opportunities for learning and development
- Flexible working hours and remote work options

What to Expect (Job Responsibilities):
- Troubleshoot and assist customers in maintaining and expanding their environment
- Address and resolve customer issues throughout the support lifecycle
- Regularly communicate with customers through written updates and live screen share sessions
- Provide expert guidance on DevOps concepts and infrastructure architecture
- Support a local team of Customer Support Engineers as the company scales

What is Required (Qualifications):
- Familiarity with databases, Linux, networking, Docker, and Kubernetes
- Experience or familiarity with Azure, GCP, or AWS cloud providers
- 1+ year experience with Security or Infrastructure tooling and processes
- Ideally experience with Terraform, Ansible, and Python
- Prior experience working remotely with a US-based or distributed team
- Strong written and verbal English language skills

How to Stand Out (Preferred Qualifications):
- Additional experience with security or infrastructure tooling and processes
- Proficiency in Terraform, Ansible, and Python
- Experience in technical writing
- Experience interacting with clients and customers
- Strong problem-solving skills

#CustomerEngineer #DevOps #InformationTechnology #RemoteWork #CareerOpportunity

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