Remote Jobs
Customer Service Auxiliary - Remote - Must Live in San Antonio, TX
This job is now closed
Job Description
- Req#: JR100173
Employer Industry: Human Services Technology
Why consider this job opportunity:
- Salary of $15.50/hour
- Opportunity for career growth and advancement within the organization
- Work from home with a flexible schedule
- Comprehensive benefits including Medical, Dental, and Vision after 30 days of enrollment
- Paid Time Off (PTO) accrual starting on your first day
- Equipment provided for remote work
What to Expect (Job Responsibilities):
- Respond to and process various types of correspondence according to Standard Operating Procedures and contract requirements
- Research and process returned warrants and document new court orders and forms
- Create and maintain child support cases and process applications for Direct Deposit and the Texas Payment Card program
- Assist custodial and non-custodial parents, employers, counties, and attorneys in obtaining necessary information
- Conduct outreach to employers and other states to promote electronic payment methods
What is Required (Qualifications):
- High school diploma or equivalent
- At least two years of prior experience in service delivery, customer service, or a related field
- Proficiency in data entry skills including keyboard, mouse, and 10-key pad
- Fluent in English with strong oral and written communication skills
- Ability to work independently and maintain confidentiality
How to Stand Out (Preferred Qualifications):
- Experience in call center technology or similar environments
- Knowledge of modern office practices, procedures, and equipment
- Strong attention to detail and ability to meet stringent deadlines
- Familiarity with Microsoft Word, Excel, and other Windows products
- Proven interpersonal skills with the ability to work collaboratively in a team
#HumanServices #CustomerService #RemoteWork #CareerGrowth #WorkFromHome
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