Ameritas
Customer Service Representative (Dental & Vision Benefits) Remote in TX or In-Office San Antonio
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Job Description
- Req#: 5788
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Starting pay of $18 per hour
- Incentive Program Bonuses available
- Flexible hybrid work options, allowing for remote work in Texas
- Comprehensive health benefits including Medical, Dental, and Vision
- Generous paid maternity and paternity leave policies
- Opportunities for professional development and leadership programs
What to Expect (Job Responsibilities):
- Communicate via phone and written correspondence with policyholders, providers, and plan participants to address inquiries and resolve issues
- Document customer inquiries and maintain related customer data electronically
- Provide back office support to service teams as needed
- Ensure compliance with privacy policies by protecting the confidentiality of plan participants and policyholders
- Support department goals by meeting established service standards and metrics
What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience, preferably in a contact center, customer service, dental office, or insurance setting
- Ability to work overtime as required to meet business needs
- Excellent verbal and written communication skills, with a proactive approach to problem-solving
- Proficient in computer systems and keyboarding skills
How to Stand Out (Preferred Qualifications):
- Experience in a contact center or customer service role related to dental or insurance services
- Familiarity with insurance policies and procedures
- Demonstrated ability to work collaboratively within a team environment
- Bilingual communication skills
#InsuranceJobs #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Ameritas Life Insurance Corp. is a mutual insurance company.
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