AAA - American Automobile Association
Customer Service Representative - Insurance
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Job Description
- Req#: JR202634951
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary starting at $23.00 – $25.00/hour, with an additional $1.00/hour for bilingual fluency (English/Spanish)
- Comprehensive benefits package including health coverage, 401(K) with company match, and tuition assistance
- Growth and advancement opportunities within a nationally recognized organization
- Flexible remote work schedule after training, with a supportive virtual training program
- Employee discounts on membership, insurance, travel, and more
What to Expect (Job Responsibilities):
- Answer inbound calls and assist members with questions related to memberships
- Deliver personalized solutions and recommend valuable products and services
- Engage with members using strong communication and a friendly, problem-solving mindset
- Think critically to resolve issues in a non-scripted environment
- Participate in ongoing coaching and development to continually enhance performance
What is Required (Qualifications):
- Prior customer service experience, preferably in a call center
- Excellent communication skills, both written and verbal
- Ability to multitask and navigate computer systems in real time
- High school diploma or GED
- Must reside within 80 miles of the specified location and pass a background check and drug screening
How to Stand Out (Preferred Qualifications):
- Spanish fluency is a plus
- Demonstrated ability to maintain productivity and confidentiality in a remote setting
- Flexibility and a positive, adaptable mindset
#InsuranceServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
American Automobile Association is a federation of motor clubs throughout North America.
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