ObjectWin Technology

Customer Service Reps - Live Chat FULLY REMOTE


Pay$28.00 - $35.00 / hour
LocationLos Angeles/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 24-04409
      Employer Industry: Customer Service

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to utilize and enhance communication and negotiation skills
      - Engage with a diverse customer base and make a positive impact
      - Flexible scheduling with weekday and weekend shifts available

      What to Expect (Job Responsibilities):
      - Handle incoming and outgoing customer calls, providing exceptional service
      - Prepare account changes and troubleshoot customer issues
      - Identify and act upon potential sales opportunities
      - Assist with customer retention efforts and resolve billing issues
      - Collaborate with other departments to ensure timely resolution of customer concerns

      What is Required (Qualifications):
      - High School Diploma or Equivalent
      - 1-2 years in a customer-facing role; prior experience in a customer service setting
      - Ability to work well in a fast-paced environment
      - Excellent telephone skills and strong troubleshooting abilities
      - Solid negotiating skills and computer proficiency

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer service setting
      - Demonstrated ability to handle multiple tasks effectively
      - Strong interpersonal skills and a commitment to customer satisfaction

      #CustomerService #CareerOpportunity #NegotiationSkills #FlexibleScheduling #CommunicationSkills

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ObjectWin provides global workforce solutions,ObjectWin,Workforce Solutions,IT Solutions,Staffing and Staffing Industry to meet current and future business demands of our customers.

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