Qurate Retail Group

Customer Service Specialist- Work at Home

Pay$15.00 / hour
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R74360
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Starting rate up to $15.00/hour
      - Opportunity for advancement and upward mobility within the Qurate Retail Group family of brands
      - Paid training program with full attendance required
      - Structured work schedule and set hours
      - Additional compensation for working evenings and weekends

      What to Expect (Job Responsibilities):
      - Handle a high volume of inbound customer inquiries
      - Personalize the customer experience for each caller
      - Assist customers with refunds, payments, orders, and account data analysis
      - Report to an assigned Customer Service Supervisor
      - Work in a virtual environment with a set schedule and structured day

      What is Required (Qualifications):
      - Ability to problem solve and de-escalate unique situations
      - Comfortable working in a virtual environment with a structured schedule
      - Strong communication skills with various customer styles, peers, and leaders
      - Navigate multiple systems and screens while assisting customers
      - Availability to work weekends, holidays, and additional hours

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service or a related field
      - Strong technical skills and troubleshooting abilities

      #Retail #CustomerService #CareerOpportunity #Compensation #VirtualWork

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  • About the company

      Qurate Retail Group, formerly known as Liberty Interactive Corporation, is an American media conglomerate controlled by company Chairman John C.