Qurate Retail Group

Customer Service Specialist- Work at Home


Pay$15.00 / hour
LocationCincinnati/Ohio
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R74360
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Starting rate up to $15.00/hour
      - Opportunity for advancement and upward mobility within the Qurate Retail Group family of brands
      - Paid training program with full attendance required
      - Structured work schedule and set hours
      - Additional compensation for working evenings and weekends

      What to Expect (Job Responsibilities):
      - Handle a high volume of inbound customer inquiries
      - Personalize the customer experience for each caller
      - Assist customers with refunds, payments, orders, and account data analysis
      - Report to an assigned Customer Service Supervisor
      - Work in a virtual environment with a set schedule and structured day

      What is Required (Qualifications):
      - Ability to problem solve and de-escalate unique situations
      - Comfortable working in a virtual environment with a structured schedule
      - Strong communication skills with various customer styles, peers, and leaders
      - Navigate multiple systems and screens while assisting customers
      - Availability to work weekends, holidays, and additional hours

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service or a related field
      - Strong technical skills and troubleshooting abilities

      #Retail #CustomerService #CareerOpportunity #Compensation #VirtualWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Qurate Retail Group, formerly known as Liberty Interactive Corporation, is an American media conglomerate controlled by company Chairman John C.

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