Employer Industry: Medical Products Manufacturer

Why Consider this Job Opportunity:
- Salary up to $21.00 per hour
- Competitive Benefits, Paid Time Off, 401(k) Savings Plan
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Excellent computer skills, SAP experience helpful

What to Expect (Job Responsibilities):
- Resolve customer and sales rep inquiries; explain product features, provide quotes, process orders, returns, and assist with all their customer service needs
- Handle inbound and outbound communication via phone, email, or chat in a professional and courteous manner
- Develop a thorough understanding of Drive products to effectively offer additional accessories and substitute other products when items are back-ordered
- Enter and process orders received via email, fax, web, EDI, or customer portal with a high degree of accuracy
- Support the sales team by providing assistance with their daily service needs

What is Required (Qualifications):
- Prior experience working in a customer-facing or call center environment preferred
- Excellent computer skills
- Prior experience in a goal-driven & customer-focused environment desired
- Upbeat, positive attitude and an approach to work rooted in professionalism
- Quick learner, able to think on feet and find innovative solutions

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer-facing role in a healthcare-related service

#MedicalProducts #CustomerService #CareerOpportunity #CompetitivePay #InnovativeSolutions

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