• Job Description

  Req#: cbbdaa46-f883-420d-9d56-295d54f2ba1a

  Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com .

  
  

  Sword Health is looking for an exceptional candidate to join our marketing team as a Data Operations Engineer . This individual will support the integration of clients (self insured employers and health plans) into Sword’s solutions by preparing, validating and maintaining data pipelines that can process large volumes of healthcare data. This role is ideal for a motivated, detail-oriented candidate who is eager to learn and ensure that information flows accurately and on time.

  
  

  The mission of our Data Operations team is to deliver high-quality, accurate data that supports Sword’s products and clients. We focus on maintaining strong data quality standards, improving operational processes, and ensuring smooth data integrations across the organization.

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  What you’ll be doing:

  • Data Preparation & Processing: Support data ingestion workflows by cleaning, formatting, and validating healthcare data from multiple sources;
  • Quality Checks: Run validation scripts and checks to ensure data accuracy and completeness; identify and flag potential data issues;
  • ETL (Extract, Transform, Load) Support: Assist in maintaining ETL pipelines by performing data uploads, monitoring processes, and escalating issues when needed;
  • Documentation: Maintain clear process documentation to ensure consistency and repeatability;
  • Collaboration: Work closely with cross-functional teams - customer success managers, data engineers, product managers, clinical operations, payer partners - to ensure client files are processed correctly and on schedule;
  • Continuous Learning: Gain experience in healthcare data standards, data privacy requirements, and automation tools over time.

  
  

  What you need to have:

  • Data Foundations: Basic understanding of data processing and data quality principles;
  • SQL Skills: Hands-on experience writing SQL queries to extract and analyze data;
  • Communication: Ability to communicate clearly with both technical and non-technical stakeholders;
  • Detail-Oriented & Process-Driven: Capacity to maintain meticulous documentation of processes, to support troubleshooting and repeatability;
  • Problem-Solving: Interested in identifying data issues, helping troubleshoot discrepancies and supporting process improvements;
  • Growth focused: Desire to work in a fast-paced, growth-oriented environment with opportunities to take on more responsibility over time.

  
  

  What we would love to see:

  • Healthcare Data Exposure: Familiarity with eligibility, medical claims, pharmacy claims, or prior authorization data, and an interest in learning how these data sets are structured and used across the healthcare ecosystem;
  • Data Broker & EDI Exposure: Familiarity with data brokers (e.g. Availity, Change Healthcare) or EDI Transactions, especially 270/271 and 834 transactions;
  • Compliance Awareness: Basic understanding of handling Protected Health Information (PHI) within HIPAA and other relevant regulatory frameworks, with a strong sense of data governance and security;
  • Professional Experience: 1-2 years of experience in a data-related or operations role.

  
  

  To ensure you feel good solving a big Human problem, we offer:

  • A stimulating, fast-paced environment with lots of room for creativity;
  • A bright future at a promising high-tech startup company;
  • Career development and growth, with a competitive salary;
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
  • A flexible environment where you can control your hours (remotely) with unlimited vacation;
  • Access to our health and well-being program (digital therapist sessions);
  • Remote or Hybrid work policy.
  • To get to know more about our Tech Stack, check here.

  
  

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  $91,000 - $143,000 a year

  *This range includes base, variable and equity

  
  

  These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

  
  

  Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

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  US - Sword Benefits & Perks:

  
  

  • Comprehensive health, dental and vision insurance*

  • Life and AD&D Insurance*

  • Financial advisory services*

  • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*

  • Health Savings Account*

  • Equity shares*

  • Discretionary PTO plan*

  • Parental leave*

  • 401(k)

  • Flexible working hours

  • Remote-first company

  • Paid company holidays

  • Free digital therapist for you and your family

  
  

  *Eligibility: Full-time employees regularly working 25+ hours per week

  
  

  Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

  
  

  
  

  SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

• About the company

  SWORD brings clinical-grade musculoskeletal care home. We pair licensed PTs with medical-grade tech to make care more convenient, accessible and affordable.

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