• Job Description

  Req#: 934777

  The Director of DevOps and Cloud Infrastructure is a senior leadership role that combines deep technical expertise in DevOps/Cloud/SRE practices with strategic business alignment, team leadership, and organizational transformation. This position has evolved significantly through 2026, with strong emphasis on cloud-native architectures, cost optimization, AI/ML infrastructure support, GitOps, security/governance at scale, and driving faster, more reliable software delivery while aligning with business outcomes. This role owns Cloud infrastructure, development environment strategy, platform reliability, CI/CD, cloud cost optimization and management, and operational excellence, enabling engineering teams to deliver software faster and more safely.

  This leader will balance hands-on technical depth with strategic leadership, setting standards, tooling, and operating models while growing and mentoring a high-performing DevOps/SRE organization.

  Essential Job Responsibilities Include:

  Platform & Reliability

  • Own uptime, availability, scalability, and performance of all production systems.
  • Define and manage SLOs, SLAs, error budgets, and incident response practices.
  • Lead post-incident reviews and drive systemic reliability improvements.
  • Implement observability standards (logging, metrics, tracing).

  Cloud & Infrastructure

  • Own cloud infrastructure strategy (AWS, Azure, hybrid).
  • Lead infrastructure-as-code (Terraform, CloudFormation, ARM, etc.).
  • Working with GRC, Ensure disaster recovery, backup, and business continuity plans are tested and compliant.
  • Monitor and optimize cloud spend through cost governance and FinOps practices.

  DevOps, CI/CD & Engineering Enablement

  • Own CI/CD pipelines, deployment automation, and release strategies.
  • Enable safe, frequent releases (blue/green, canary, feature flags).
  • Standardize DevOps tooling and platform capabilities across teams.
  • Partner with Engineering to remove friction and increase delivery velocity.

  Monitoring, Alerting, and Event Management

  • Set plan and manage execution of dashboards, availability management and reporting.
  • Align with Product Engineering teams to define NFRs related to definition, instrumentation and logging

  
  Security & Compliance

  • Embed security into DevOps practices (DevSecOps).
  • Partner with Security, Legal, and Compliance on audits and certifications (SOC 2, HIPAA, HITRUST, PCI, etc.).
  • Ensure secrets management, access controls, and vulnerability remediation.

  Leadership & Strategy

  • Build and lead DevOps, SRE, and Cloud Engineering teams.
  • Define the DevOps operating model (centralized, embedded, hybrid).
  • Establish KPIs for reliability, deployment frequency, MTTR, and cost efficiency.
  • Partner closely with Engineering, Product, IT, Security, and Data teams.
  • Contribute to long-term technology and architecture roadmap.

  These areas are separated into two teams with subordinate Managers:

  1. Cloud/Infrastructure Operations
  2. DevOps

  Required Skills / Experience:

  • 10+ years of hands-on experience in DevOps, SRE, cloud engineering, and infrastructure.
  • 5+ years as a Director in leadership/people management role (leading managers and/or large teams)
  • Deep expertise in modern tools and practices:
    • Cloud platforms (AWS, Azure).
    • CI/CD (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
    • Containers & orchestration (Kubernetes, Docker, Helm).
    • Infrastructure as Code (Terraform, Pulumi, Crossplane).
    • Monitoring/Observability (DataDog, Sumo, Grafana, ELK, Datadog, New Relic).
    • Scripting/automation (Python, Go, Bash).
  • Strong understanding of Agile/Scrum/SAFe methodologies.
  • Proven track record of building high-performance teams and driving cultural change.
  • Excellent communication, strategic thinking, and cross-functional collaboration skills.
  • Experience with large-scale, high-availability environments.

  
  

  Preferred Skills/Experience:

  • Relevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator, Terraform Associate, SRE-related).
  • Experience in regulated industries (healthcare) or with ML/AI infrastructure.
  • Background in cost management and cloud financial operations (FinOps).

• About the company

  We are the industry's first technology-enabled pharmacy benefits optimizer, working to provide amazing pharmaceutical benefits to our clients.

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