Rasmussen College
Financial Aid Advisor
This job is now closed
Job Description
- Req#: FINAN008128
Employer Industry: Higher Education
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on student financial aid experiences
- Commitment to diversity and inclusion in the workplace
- Work remotely from anywhere in the U.S.
What to Expect (Job Responsibilities):
- Provide exceptional customer service to students and staff throughout the financial aid process
- Maintain current knowledge of federal and state financial aid regulations and apply this knowledge to problem resolution
- Conduct consistent outreach to students to secure financial aid eligibility documentation
- Accurately document all student-related interactions in the student information system
- Participate in team meetings and contribute to strategic planning activities
What is Required (Qualifications):
- Associate's Degree required, with a specialization in Accounting, Business, Finance, or a related field
- Minimum of one to three years of relevant customer service and/or financial aid experience
- Exceptional customer service skills and belief in single-source service
- Strong interpersonal, written, and verbal communication skills
- Proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint
How to Stand Out (Preferred Qualifications):
- Experience in a service-oriented call center
- General knowledge of the higher education industry
- Working knowledge of financial software, CampusNexus
#HigherEducation #FinancialAid #RemoteWork #CareerOpportunity #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Rasmussen University is a private for-profit university with multiple locations throughout the United States.
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