• Job Description

  Req#: JR104019
  Employer Industry: Mental Health Services
  
  Why consider this job opportunity:
  - Competitive compensation of $20 per hour
  - Comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage
  - 401k retirement savings plan with employer match
  - Paid parental leave and generous paid time off
  - Supportive and inclusive work environment that values diversity
  - Opportunity to make a meaningful impact on individuals and communities through mental healthcare
  
  What to Expect (Job Responsibilities):
  - Handle communications via phone, email, voicemail, faxes, and chat to assist patients effectively
  - Conduct thorough intake assessments to understand patient needs and schedule initial appointments
  - Collect and verify patient insurance information and clinical history for appropriate provider matching
  - Document all patient interactions and transactions accurately in the Electronic Health Record (EHR) system
  - Assist new patients with questions regarding appointments and referrals while adhering to compliance standards
  
  What is Required (Qualifications):
  - High school diploma or equivalent required; Bachelor's degree preferred
  - Minimum 2 years of experience in a contact center and/or healthcare environment
  - Strong proficiency in Microsoft Office and familiarity with Electronic Health Record systems (EHRs) preferred
  - Clear understanding of insurance-related terminology
  - Must possess a quiet, distraction-free workspace with high-speed internet access
  
  How to Stand Out (Preferred Qualifications):
  - Professional working proficiency in Spanish
  - Experience in a fast-paced work environment with the ability to multi-task and prioritize effectively
  
  #MentalHealth #HealthcareJobs #CustomerService #CareerOpportunity #DiversityAndInclusion
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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