Humana
Lead Software Engineer- IVR & Omnichannel APIs
6 days agoWhat's your preference?
Job Description
- Req#: R-394066
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $177,800 per year
- Eligible for a bonus incentive plan based on company and individual performance
- Comprehensive benefits package including medical, dental, vision, and 401(k) retirement savings plan
- Paid time off, including personal holidays and volunteer time off
- Opportunity for career advancement and growth within a Fortune 50 company
- Supportive and collaborative work environment that fosters innovation
What to Expect (Job Responsibilities):
- Collaborate with team members to plan agile work supporting core cloud infrastructure
- Partner with internal architecture and enterprise teams to ensure a resilient cloud environment
- Develop and deliver proofs-of-concept (POCs) and sample implementations for agile teams
- Work with senior leadership to influence project timelines and strategic direction
- Provide Tier 3 support during critical incidents to ensure rapid resolution
What is Required (Qualifications):
- At least 8 years of experience in coding and development on cloud-based platforms
- Demonstrated experience with IVR systems or similar contact center technologies
- Proven hands-on development expertise with large-scale cloud solutions
- Strong background in designing and implementing API/Web Services
- In-depth knowledge of artificial intelligence (AI) implementation, testing, and monitoring processes
How to Stand Out (Preferred Qualifications):
- Bachelor’s degree or higher in computer science or a related field
- Experience with Google Cloud (GCP) Contact Center
- Familiarity with SQL and MongoDB databases
- Previous experience supporting applications at a Fortune 100 company
- Experience in creating MCP Servers
#HealthcareServices #SoftwareEngineering #CareerOpportunity #CompetitivePay #RemoteWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Humana looks at every facet of your life and works with you to create a path to health that fits your unique needs
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