• Job Description

  Req#: EV9

  Facility

  Cape Fear Valley Medical Center

  Location

  Fayetteville, North Carolina

  Department

  Virtual Observation

  Job Family

  Nursing Support

  Work Shift

  Summary

  Responsible for sitting with assigned patients and works with the nurse to assist with patient safety as well as offer stimuli to the patient. Responsible for communicating with every person involved in the patient’s care. Responsible for delivering customer service to the patient, staff and visitors. Utilizes crisis intervention and de-escalation techniques as needed.

  Major Job Functions

  The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

  • Cares for the patient in a manner that promotes safety, protects rights and preserves dignity that is conducive to a therapeutic environment

  • Responds to needs of patients with direct assistance when able or by reporting patient needs to the appropriate person

  • Assists in maintaining patient safety to include the proper use of equipment and supplies which may include restraints

  • Participates in educational and Performance Improvement activities

  • Promotes the patient’s right to privacy

  • Provides emotional support as appropriate

  • Alerts nursing staff regarding escalating behavior that requires intervention and calls for assistance as needed

  • Other duties as assigned

  Minimum Qualifications

  The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

  Education and Formal Training:

  • High school diploma or equivalent required

  • Psychology/social work training preferred

  Work Experience:

  • None

  Knowledge, Skills, and Abilities Required:

  • Skills and knowledge to conduct safe individual activities with the patients

  • Strong observation and intervention skills with the patients and family members

  • Proficient with interpersonal communication skills

  • Possess verbal communication skills to allow for calm communication with patient and the patient’s family members

  Physical Requirements:

  • Work involves a variety of activities including walking, standing and sitting

  • Ability to turn and lift patients

  • Ability to communicate and visually observe the patient required

  Required Licenses and Certifications

  BLS - American Heart Association

  Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

• About the company

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