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Job Description
- Req#: vCd4iCo0RBUK
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Base pay of $21 hourly, plus shift differentials
- Full and part-time shifts available
- Generous paid time off and employer-sponsored benefit and wellness plans, including a 16% fringe pay
- Opportunity for professional growth within a mission-driven, person-focused environment
- Work fully remote with flexible hours
- Comprehensive 100-hour Crisis Intervention training provided
What to Expect (Job Responsibilities):
- Provide crisis support to 988 callers and respond to incoming calls of varying crisis nature
- Offer information on available resources such as homeless shelters, food pantries, and mental health services
- Employ de-escalation techniques to assist callers in crisis situations
- Document each encounter while on call and conduct follow-up calls to ensure successful access to services
- Collaborate with Shift Supervisor and other staff to provide or receive support while maintaining confidentiality
What is Required (Qualifications):
- High School Diploma or GED equivalent
- Minimum of 1 year of work or volunteer experience in a mental health or crisis services field, or equivalent education/training
- At-home high-speed internet on a private network
- A private, HIPAA-compliant, dedicated office space
- Strong self-discipline to work independently from home
How to Stand Out (Preferred Qualifications):
- Experience with crisis intervention or mental health support
- Familiarity with helpline applications and resources available for crisis intervention
- Previous training in de-escalation techniques or crisis management
#CrisisIntervention #MentalHealth #RemoteWork #ProfessionalGrowth #NonProfit
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