Employer Industry: Telecommunications

Why Consider this Job Opportunity:
- Salary up to $172,000
- 20 PTO days + 10 paid holidays per year
- Day one medical, dental, vision, and prescription drug plan
- 401k match of 50% on 6% of eligible compensation
- Same-sex spouse and domestic partner benefits coverage
- 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance

What to Expect (Job Responsibilities):
- Serve as an escalation point within the Advanced IP Services organization
- Isolate, troubleshoot, and bring to resolution network issues on Layer 1-5 network devices
- Work with field technicians and local management to assist in the timely resolution of equipment failures or network-level outages
- Utilize, manage, and maintain network and performance monitoring tools
- Perform Root Cause Analysis (RCA) for network outages

What is Required (Qualifications):
- 5 years of network monitoring, support, or administration experience
- 4-year degree in Computer Science / Information Technology or equivalent work experience in a related field
- Great communication skills, both oral and written
- Ability to work cooperatively in a team environment
- Must be able to work any shift in a 24/7 environment

How to Stand Out (Preferred Qualifications):
- Experience troubleshooting and maintaining Ethernet voice trunks
- Deep understanding of VoIP routing architecture
- Capability to understand and isolate issues supporting Commercial and Residential SIP/VOIP deployments
- Experience configuring and supporting SBCs (GENBAND/Perimita)
- Ethernet switch experience: Juniper/Cisco

#Telecommunications #NetworkMonitoring #VoIP #CareerOpportunity #CompetitivePay

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