This job is now closed
Job Description
- Req#: 39982
Employer Industry: Business Process Outsourcing
Why Consider this Job Opportunity:
- Competitive salary commensurate with experience
- Opportunity for career advancement and growth within the organization
- Remote work flexibility available
- Comprehensive benefits package including medical, dental, and vision coverage
- Supportive and inclusive work environment
- Chance to work with a fast-growing company in the industry
What to Expect (Job Responsibilities):
- Assist with business process outsourcing tasks and customer service needs
- Provide support for contact center customer services and IT services
- Collaborate with team members to deliver exceptional experiences to clients
- Utilize specialized hosting, software, and services to meet client needs
- Ensure optimal performance and customer satisfaction through efficient solutions
What is Required (Qualifications):
- Authorization to work in the United States or Canada
- Willingness to undergo background/security investigation and drug screening
- Strong communication and interpersonal skills
- Ability to work in a professional office environment
- Experience in business process management or related field
How to Stand Out (Preferred Qualifications):
- 2+ years of experience in business process outsourcing or customer service
- Knowledge of IT services and contact center solutions
#BusinessProcessOutsourcing #CustomerService #RemoteWorkOpportunity #CareerGrowth #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mass Markets is a global leader in outsourced call center services across the entire customer account lifecycle. With both premise-based and work-at-home contact center outsourcing services, we offer flexibility, and contingency plans for our customers to provide additional vendor-based agent support for the front office, back office, Digital, inbound, and outbound contact center support.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.