ARS National Services
Remote Collections Account Representative
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Job Description
- Req#: REMOT002145
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $18 per hour, with an hourly rate increase after training graduation
- Performance-based monthly bonus opportunities
- 100% remote work with all necessary equipment provided
- Career development and promotion potential within the organization
- Comprehensive benefits package including Medical, Dental, Vision, and 401k
- Vacation and Sick Time begins to accrue immediately, along with paid holidays
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls with empathy and confidence
- Analyze financial situations and offer tailored solutions to clients
- Negotiate payment plans, settlements, and full repayments
- Ensure compliance with quality standards and FDCPA regulations
- Maintain accurate records and collaborate with team leads
What is Required (Qualifications):
- High school diploma or GED
- Strong communication skills—assertive, clear, and professional
- Critical thinking and active listening abilities
- Basic math skills for working with percentages
- Basic computer skills and reliable high-speed internet connection
How to Stand Out (Preferred Qualifications):
- Collections, sales, or call center experience
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