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Research System and Business Analyst
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Job Description
- Req#: 10003564_J8tIfRwQ3Wzw
Employer Industry: Higher Education Research Administration
Why consider this job opportunity:
- Salary commensurate with education and experience
- Remote work eligibility, providing flexibility in your work environment
- Opportunity for career advancement and professional growth within the university
- Supportive team environment focused on collaboration and user satisfaction
- Chance to play a key role in enhancing research administration systems and processes
What to Expect (Job Responsibilities):
- Support the research administration system through analysis, maintenance, testing, and modifications
- Perform regular system analysis and translate technical/business requirements into functional specifications
- Monitor system performance and conduct testing to validate usability and functionality
- Serve as the primary contact for customer support requests, troubleshooting system issues
- Maintain documentation for business processes and system updates, ensuring user training materials are current
What is Required (Qualifications):
- Bachelor's degree in IT, Business, or a related field, or equivalent combination of education and experience
- Considerable experience with Huron Research Suite (SaaS) functionality
- Proven track record in documenting business processes and managing system roles
- Strong verbal and written communication skills with the ability to work collaboratively in a team environment
- Ability to analyze data and proactively respond to system business needs
How to Stand Out (Preferred Qualifications):
- Master's degree in IT, business, or a related field
- Certified Research Administrator (CRA)
- Prior experience with sponsored research administration and in a university setting
- Familiarity with enterprise-wide systems such as Banner and proposal submission systems like Grants.gov
- Knowledge of sponsored research administration policies and their impact on system operations
#HigherEducation #ResearchAdministration #RemoteWork #CareerGrowth #TechnicalSupport #CustomerService
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