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Sales Customer Service Specialist - Day/Night/Evening Shifts - Remote
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Job Description
- Req#: 91870093568
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Competitive wages with paid training included
- Full benefits package (Medical, Dental, Vision, 401k, and more)
- Paid Time Off to promote work-life balance
- Opportunity for career advancement within a supportive and inspiring environment
- Chance to engage with diverse customers and handle unique inquiries daily
- Flexible work-from-home arrangement, allowing for a comfortable workspace
What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media to address questions and concerns
- Calmly de-escalate customer issues and resolve them effectively
- Escalate complex interactions when necessary and appropriate
- Track call-related information for auditing and reporting purposes
- Meet defined sales objectives while providing exceptional customer service
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be at least 18 years of age
- Ability to type a minimum of 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications):
- Previous customer service and/or sales experience
- College degree, although not required
#DigitalBusinessServices #CustomerService #CareerOpportunity #RemoteWork #InclusiveWorkplace
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