CACI International
Senior Momentum Helpdesk Analyst
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Job Description
- Req#: 323095
Employer Industry: Information Technology
Why consider this job opportunity:
- Salary up to $252,100
- Opportunity for career advancement and growth within the organization
- Flexible time off benefits to balance work and personal life
- Comprehensive benefits package including healthcare, wellness, financial, retirement, and continuing education support
- Supportive and collaborative work environment focused on integrity and innovation
- Chance to contribute to critical government missions and make a positive impact
What to Expect (Job Responsibilities):
- Provide advanced customer support in a production environment for Momentum Financials
- Maintain and resolve a workload of tickets and communicate statuses within project tracking tools
- Facilitate meetings and workshops with stakeholders to gather and validate ticket issues
- Troubleshoot Momentum production issues by analyzing system behavior and coordinating with the technical team
- Contribute to continuous process improvement and identify opportunities to optimize Momentum functionality
What is Required (Qualifications):
- US citizen with the ability to pass a Tier 2 MBI background investigation
- 8+ years of experience working with Momentum Financials front-end and database
- Knowledge of federal financial processes such as General Ledger, Budgeting, and financial reporting
- Strong analytical, problem-solving, written, and oral communication skills
- Ability to efficiently handle multiple priorities while meeting tight deadlines
How to Stand Out (Preferred Qualifications):
- Experience working in a government environment
- Familiarity with Agile, SAFe, or hybrid delivery methodologies
- Knowledge of accounting principles and federal financial regulations
- Bachelor’s degree in Business, Accounting, Finance, Information Systems, or related field
#InformationTechnology #GovernmentJobs #CareerOpportunity #CompetitiveCompensation #ContinuousGrowthAbout the company
CACI provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 ...
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