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Strategic AI Customer Success Manager - EdTech
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Job Description
- Req#: IcDauWbPE0gt
Employer Industry: Educational Technology (EdTech)
Why consider this job opportunity:
- Competitive salary with commission and bonus potential
- Opportunity for career advancement and growth within the organization
- Collaborate with K-12 districts nationwide to shape the future of education
- Supportive and innovative work environment focused on educational transformation
- Chance to make a significant impact on student learning and workforce readiness
What to Expect (Job Responsibilities):
- Oversee the full lifecycle of AI-enhanced programs for assigned K-12 district partnerships, from onboarding to measurable outcomes
- Collaborate with district leadership to align curriculum pathways with educational goals and workforce initiatives
- Develop and manage implementation roadmaps with clear success metrics and milestones
- Serve as the primary strategic advisor for district partners, building trust-based relationships with key stakeholders
- Monitor program health indicators and use data to drive strategic improvements and successes
What is Required (Qualifications):
- Minimum of 3-7 years of experience in managing strategic customer partnerships or EdTech programs
- Background in education, ideally with experience in classroom teaching, instructional coaching, or technology integration in K-12
- Exceptional verbal and written communication skills for presenting results and facilitating discussions
- Highly organized and detail-oriented, with the ability to manage multiple projects effectively
- Bachelor’s degree required; advanced degree or equivalent professional certification is a plus
How to Stand Out (Preferred Qualifications):
- Experience in portfolio-based customer success roles with renewal and expansion responsibilities in EdTech
- Familiarity with K-12 procurement processes, district budgeting, and sales cycles
- Previous experience working directly with district leaders and educators to drive program success
#EdTech #CustomerSuccess #Education #K12Partnerships #CareerOpportunity
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