FICO
Technical Account Manager
This job is now closed
Job Description
- Req#: 31409
Employer Industry: Analytics Software
Why consider this job opportunity:
- Salary up to $185,000
- Opportunity to make a significant impact in the fast-growing field of Big Data analytics
- Highly competitive compensation, benefits, and rewards programs
- Engaging, people-first work environment promoting work/life balance
- Opportunities for professional development and learning experiences
- Inclusive culture that values diversity and collaboration
What to Expect (Job Responsibilities):
- Provide technical support for a large client, ensuring technical impacts are managed effectively
- Collaborate with teams to ensure consistent, high-quality product/solution delivery
- Manage IT relationships and address client concerns alongside relevant product and project teams
- Develop technology solution knowledge within clients and ensure high service levels
- Build trusted relationships with a wide range of stakeholders, from senior executives to support teams
What is Required (Qualifications):
- Bachelor's degree in computer science or a related field, or equivalent experience
- Experience in technical customer SaaS implementations within a complex information systems environment
- Familiarity with project environments involving cardholder data, data privacy, and personal identifiable information (PII)
- Knowledge of the end-to-end software development project lifecycle
- Excellent interpersonal skills with strong verbal and written communication abilities
How to Stand Out (Preferred Qualifications):
- PMP Project Management certification
- Experience with both waterfall and agile project management methodologies
- Self-directed with the ability to manage independent work delivery and escalate appropriately
#AnalyticsSoftware #TechnicalAccountManager #CareerOpportunity #CompetitivePay #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
FICO, originally Fair, Isaac and Company, is a data analytics company based in San Jose, California focused on credit scoring services.
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