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Analyst II, Home Office Tech
Pay$26.73 - $40.10 / hour
LocationTempe/Arizona
Employment typeFull-Time
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Job Description
- Req#: R-037179
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Salary up to $40.10/hour
- Opportunity for career advancement and growth within the organization
- Competitive benefits package including 401K matching, health benefits, and more
- Supportive and inclusive work environment
- Chance to work with cutting-edge technology and innovative projects
- Opportunity to provide world-class client experience
What to Expect (Job Responsibilities):
- Provide Tier 2 support for end-user computing devices
- Respond to incidents and requests within a ticketing system
- Deploy and troubleshoot end-user computing devices
- Install, configure, and troubleshoot operating systems and applications
- Provide customer training and knowledge documentation
What is Required (Qualifications):
- Must be able to work 100% in the Tempe, AZ office
- 2+ years of Tech Support experience supporting Windows and Mac
- Experience with workstation setup, networking, and related duties
- Experience in management and support of Microsoft Active Directory Domains
- Strong communicator with excellent documentation and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Working knowledge of various Windows OS and hardware for PC environments
- Associate degree, Certificate, or Boot Camp in Computer Science or related field
#FinancialServices #TechSupport #ClientExperience #CareerGrowth #CuttingEdgeTechnology
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