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Application Support Analyst - Implementations
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Job Description
- Req#: 3687
Employer Industry: Pharmacy Solutions
Why consider this job opportunity:
- Competitive compensation with a comprehensive health benefits package
- Opportunity for career advancement and growth within the organization
- Flexible remote work model within the continental U.S.
- Comprehensive mental health and wellbeing resources
- Supportive team environment with a focus on improving healthcare outcomes
- Industry-leading PTO plan and employer-matched 401k Plan
What to Expect (Job Responsibilities):
- Configure and validate pharmacy implementation setups, including testing and deployment of various systems
- Monitor and troubleshoot issues during pharmacy onboarding and offboarding, recommending process improvements
- Diagnose and resolve application and software issues across servers and desktop environments
- Develop and deliver end-user training programs and create comprehensive documentation for workflows
- Participate in user acceptance testing and validation of new system functionality and releases
What is Required (Qualifications):
- Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field
- 2-4 years of experience in application support, system implementation, or IT operations
- Hands-on experience with user acceptance testing, troubleshooting software issues, and creating documentation
- Familiarity with pharmacy systems or healthcare technology environments
- Strong understanding of pharmacy workflows and operational processes
How to Stand Out (Preferred Qualifications):
- Pharmacy Technician Certification
- Experience in pharmacy systems or healthcare technology environments
- Familiarity with Pharmacy Operations, PBM processes, and healthcare interface standards (HL7, NCPDP D.0)
- Exposure to SDLC concepts and tools such as Jira and Confluence
- Experience delivering end-user training sessions and supporting the adoption of new systems
#PharmacySolutions #HealthcareTechnology #RemoteWork #CareerGrowth #TeamEnvironment
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