Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Hourly rate up to $16/hour
- Substantial call center and customer service training provided
- Great work environment with opportunities for career growth

What to Expect (Job Responsibilities):
- Respond to South Carolina Medicaid member inquiries using standard scripts and procedures
- Gather information, assess caller needs, research and resolve inquiries, and document calls
- Provide clear and concise information regarding member eligibility and assist with Medicaid applications
- Act as an advocate for Medicaid members to ensure their needs are met
- Verify documentation, attend staff meetings, complete required training, and track daily tasks for quality review

What is Required (Qualifications):
- Positive and energetic attitude
- Ability to communicate clearly and confidently
- Ability to multi-task and manage time effectively
- Attention to detail, grammar, and spelling accuracy
- Must be at least 18 years of age with a high school diploma or GED

How to Stand Out (Preferred Qualifications):
- One year of medical insurance or medical office experience preferred
- Call center or professional office experience preferred
- Computer system experience with data entry and database documentation knowledge

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.