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Call Center Customer Service Representative - Medicaid Member Support

Pay$16.00 / hour
LocationColumbia/South Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 97004
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Hourly rate up to $16/hour
      - Substantial call center and customer service training provided
      - Great work environment with opportunities for career growth

      What to Expect (Job Responsibilities):
      - Respond to South Carolina Medicaid member inquiries using standard scripts and procedures
      - Gather information, assess caller needs, research and resolve inquiries, and document calls
      - Provide clear and concise information regarding member eligibility and assist with Medicaid applications
      - Act as an advocate for Medicaid members to ensure their needs are met
      - Verify documentation, attend staff meetings, complete required training, and track daily tasks for quality review

      What is Required (Qualifications):
      - Positive and energetic attitude
      - Ability to communicate clearly and confidently
      - Ability to multi-task and manage time effectively
      - Attention to detail, grammar, and spelling accuracy
      - Must be at least 18 years of age with a high school diploma or GED

      How to Stand Out (Preferred Qualifications):
      - One year of medical insurance or medical office experience preferred
      - Call center or professional office experience preferred
      - Computer system experience with data entry and database documentation knowledge

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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