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Call for Release - Customer Service Representative Remote (Part-time)
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Job Description
- Req#: JR107537
Employer Industry: Online Vehicle Auction Platform
Why consider this job opportunity:
- Salary up to $22.00 hourly
- 100% remote work with company-provided equipment
- Clear, achievable performance goals with daily feedback
- Weekly team meetings to maintain connection and collaboration
- Comprehensive benefits including medical, 401k, and Employee Stock Purchase Plan
What to Expect (Job Responsibilities):
- Coordinate vehicle release and pickup by communicating with body shops, vehicle owners, and insurance companies
- Confirm vehicle pick-up details and obtain vehicle release authorization from body shops
- Utilize the "DeCode This" tool to search VINs and gather necessary vehicle information
- Maintain accurate notes in the system regarding vehicle interactions
- Meet daily performance goals, including making 100+ calls and processing 60+ live lots daily
What is Required (Qualifications):
- Minimum of one year office support experience in a customer service role
- High school diploma or GED
- Excellent communication skills, both verbal and written
- Typing speed of 45 WPM and familiarity with basic 10-key
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
How to Stand Out (Preferred Qualifications):
- Bilingual skills are a plus
- Strong attention to detail and problem-solving abilities
- Ability to work occasional overtime
- Professional virtual appearance with a quiet, distraction-free workspace
#OnlineVehicleAuction #RemoteWork #CustomerService #CareerGrowth #DiversityAndInclusion
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