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Claims Support Specialist - MSI
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Job Description
- Req#: JR109304
Employer Industry: Insurance Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Supportive and collaborative team culture
- Chance to make a positive impact on the claims process and customer satisfaction
- Engage in a dynamic and fast-paced work environment
What to Expect (Job Responsibilities):
- Process First Notice of Loss (FNOL) intake and ensure accurate claim setup and documentation
- Review and process expense invoice payments according to internal procedures and claim guidelines
- Manage and maintain bulk spreadsheets for claim routing and adjuster allocation
- Provide operational support to adjusters with various administrative tasks related to claims
- Handle customer inquiries and escalations via email, ensuring timely and professional communication
What is Required (Qualifications):
- At least 3 years of experience in a customer-facing or support role
- Proficiency in Microsoft Word and Excel
- Strong organization, communication, and follow-up skills
- Ability to work independently while knowing when to seek guidance
- Willingness to obtain an adjuster license after hire
How to Stand Out (Preferred Qualifications):
- Claims experience preferred but not required
#Insurance #ClaimsSupport #CustomerService #RemoteWork #CareerOpportunity
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