Experian
Client Success Manager (remote)
This job is now closed
Job Description
- Req#: REF29871X
Employer Industry: Data and Technology Services
Why consider this job opportunity:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remotely
- Flexible time off including volunteer time off, vacation, sick days, and 12 paid holidays
- Opportunity to work with a globally recognized employer, named one of the World's Best Workplaces™ 2024
What to Expect (Job Responsibilities):
- Partner with the Client Executive and Relationship Manager to ensure the best client experience and maintain trusting relationships
- Understand and facilitate updates, additions, and fixes to client setup during implementation
- Collaborate with Customer Support, Optimization, Product, and Development teams to address client requests promptly
- Evaluate customer use of Contract Manager and Claim Scrubber products to recommend best practices for enhanced user experience
- Guide clients through the transition from implementation into the post-go-live phase
What is Required (Qualifications):
- 5+ years' experience in the healthcare IT industry and healthcare revenue cycle
- 3+ years' experience with Payer Contracts
- 2+ years' experience with Experian Health's Contract Manager and Claim Scrubber products is beneficial
- 2+ years' experience with Salesforce or a similar CRM
- 2+ years' hands-on expertise with Epic systems
How to Stand Out (Preferred Qualifications):
- Experience in healthcare revenue cycle management
- Knowledge of consulting best practices in client relations
- Familiarity with data analytics and reporting tools
- Strong presentation and communication skills
- Ability to travel occasionally (20%-25%) to client sites
#DataAndTechnology #ClientSuccess #HealthcareIT #RemoteWork #CareerOpportunity #FlexibleBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Experian plc is an Anglo-Irish multinational consumer credit reporting company.
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