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Customer Service Rep I-2
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Job Description
- Req#: R-064558
Employer Industry: Pest Control Services
Why consider this job opportunity:
- Benefits start on day 1 for full-time colleagues with no waiting period
- Opportunity for career advancement and professional growth within the organization
- Comprehensive health benefits including Medical, Dental, Vision, Disability, and Life Insurance
- 401(k) retirement plan with company-matching contributions
- Supportive work-life balance with vacation days, sick days, and company-paid holidays
- Performance incentives available for high performers
What to Expect (Job Responsibilities):
- Maintain good customer relations both on the phone and in person
- Gather information from customers to help identify and solve problems
- Confirm, schedule, and reschedule services for customers
- Set sales appointments for new customers and answer billing questions
- Complete general clerical duties as assigned and work collaboratively with Service and Sales teams
What is Required (Qualifications):
- High school diploma or GED
- Excellent listening and communication skills
- Pleasant phone voice with the ability to clearly speak and be understood
- Strong multitasking skills to enter accurate data while engaging with customers
- Ability to remain calm under pressure and assist team members as needed
How to Stand Out (Preferred Qualifications):
- Experience in customer service or related fields
- Familiarity with sales techniques and service upgrades
#PestControl #CustomerService #CareerOpportunity #HealthBenefits #ProfessionalGrowth
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