Remote Jobs
Customer Service Representative
This job is now closed
Job Description
- Req#: 0Z4bnjNZo615
Employer Industry: Inbound Call Center Services
Why consider this job opportunity:
- Competitive compensation
- Flexible full-time schedule with the ability to choose your shift
- Work remotely from your home office
- Medical benefits effective the first day of the month following the date of hire
- Opportunities for personal growth and development within a supportive team environment
- Access to various ancillary benefits after 60 days of employment
What to Expect (Job Responsibilities):
- Provide exceptional customer service and technical expertise during claim intake and processing
- Collect and document claim details accurately based on customer information
- Offer empathy and support to customers throughout the claims process
- Identify and resolve customer issues while adhering to client-specific handling instructions
- Utilize call scripting to ensure consistent and efficient handling of inquiries
What is Required (Qualifications):
- High School Diploma or GED required
- Minimum of 1-2 years of quality assurance experience preferred
- Ability to read and interpret documents such as reports and write detailed descriptions
- Proficient in basic computer functions, including Microsoft Word and Excel, with a typing speed of at least 40 wpm
- Must be available for extended hours during peak periods or emergencies
How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish
- Previous experience in a customer service role within a call center environment
- Familiarity with call scripting techniques
- Experience in a remote work setting
- Strong commitment to teamwork and continuous improvement
#CustomerService #RemoteWork #CallCenterJobs #CareerGrowth #Bilingual
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