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Customer Service Representative - Part-Time (Remote)
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Job Description
- Req#: 176
Employer Industry: Call Center Services
Why consider this job opportunity:
- Pay rate of $15/hour with the potential to transition to full-time
- Opportunity for career advancement within the organization
- Work from the comfort of your home with a flexible schedule
- Supportive and collaborative work environment
- Comprehensive training provided to ensure success in the role
What to Expect (Job Responsibilities):
- Handle incoming calls, chats, and emails for multiple client accounts
- Follow step-by-step processes to resolve customer issues
- Log all interactions in the employer's CRM system
- Gather, verify, and document caller information accurately
- Provide professional, patient, and solutions-oriented support
What is Required (Qualifications):
- Training attendance is 100% mandatory - no exceptions
- Open availability (24/7); schedules will be assigned after training
- Previous customer service experience, preferably in a high call volume environment
- Strong communication and de-escalation skills
- Basic technical ability, including installing/uninstalling programs and troubleshooting equipment
How to Stand Out (Preferred Qualifications):
- Prior call center or remote work experience
- Basic technical support experience
- Strong troubleshooting skills and ability to stay calm under pressure
- Comfortable multitasking across multiple screens and tools
- Reliable, distraction-free workspace with hardwired internet
#CallCenter #CustomerService #RemoteWork #CareerOpportunity #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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