Remote Jobs

Customer Service Representative


Pay$16.00 - $17.50 / hour
LocationTexas
Employment typeFull-Time
  • Job Description

      Req#: 1208
      Employer Industry: Customer Service

      Why consider this job opportunity:
      - Salary up to $17.50/hour with paid training
      - Opportunity for annual bonuses and merit raises
      - Comprehensive healthcare coverage for you and your family, including telehealth visits
      - Paid time off, including sick time and holidays, starting from day one
      - Fully remote work environment with company-provided equipment
      - Supportive culture focused on employee growth and development

      What to Expect (Job Responsibilities):
      - Handle incoming calls and provide friendly, professional support to customers
      - Navigate various systems to resolve inquiries and assist users
      - Guide users through the provider portal setup and usage
      - Respond to emails and cases efficiently
      - Contribute positively to team improvements and meet performance goals

      What is Required (Qualifications):
      - Minimum of 6 months of call center experience
      - At least 1 year of customer service experience
      - Strong verbal and written communication skills
      - Excellent organizational and problem-solving abilities
      - High school diploma or GED

      How to Stand Out (Preferred Qualifications):
      - 1-2 years of experience in health insurance
      - Familiarity with Third Party Administrator (TPA) concepts
      - Knowledge of medical/dental terminology or claims processing

      #CustomerService #RemoteWork #HealthcareBenefits #CareerGrowth #TopWorkplace

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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