Remote Jobs

Customer Service Specialist

7 days ago

PayCompetitive
LocationVirginia
Employment typeFull-Time
  • Job Description

      Req#: R81182
      Employer Industry: Retail and E-commerce

      Why consider this job opportunity:
      - Competitive compensation and benefits package, including health care benefits starting on day 1
      - Opportunity for career advancement and upward mobility within the QVC Group family of brands
      - Work remotely from home in Tennessee
      - Paid time off, parental leave, and paid volunteer hours
      - Employee assistance program and tuition reimbursement benefits
      - Amazing company discounts available to employees

      What to Expect (Job Responsibilities):
      - Handle a high volume of inbound customer inquiries efficiently
      - Promote additional products during customer interactions
      - Personalize the customer experience by assisting with questions and concerns
      - Process refunds, take payments, place orders, and analyze account data
      - Report to an assigned Customer Service Supervisor for guidance and support

      What is Required (Qualifications):
      - Minimum of 12 months of customer service experience
      - Ability to provide a distraction-free work environment at home
      - Competence in navigating multiple systems and screens
      - Effective communication skills with a variety of styles
      - Availability to work weekends, holidays, and additional hours as needed

      How to Stand Out (Preferred Qualifications):
      - Experience working in a virtual environment
      - Ability to troubleshoot technical problems and partner with IT when necessary

      #Retail #CustomerService #RemoteWork #CareerAdvancement #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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