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Field Support Specialist - Spokane, WA
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Job Description
- Req#: R-228291
Employer Industry: Veterinary Diagnostics
Why consider this job opportunity:
- Salary up to $85,000 annually
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
- Paid Time Off and Holidays, along with Paid Parental Leave
- Chance to make a positive impact on animal health through innovative diagnostic solutions
- Extensive travel opportunities with frequent clinic visits
What to Expect (Job Responsibilities):
- Support field sales activity by providing installation, onboarding, and training for diagnostic systems
- Manage customer relations and education upon sale completion, coordinating installations and follow-ups
- Conduct hands-on technical training for clients on software and diagnostic products
- Troubleshoot system performance and address customer support needs
- Collaborate with sales and technical support teams to resolve technical issues and optimize workflows
What is Required (Qualifications):
- BS/BA degree in a related field preferred, or a combination of education and industry experience
- Minimum of 4 years of relevant technical experience with demonstrated success
- Previous experience in veterinary medicine and customer service preferred
- Knowledge of in-house diagnostics and prior experience with diagnostic systems
- Intermediate knowledge of Microsoft Office Suite and basic computer networks
How to Stand Out (Preferred Qualifications):
- Experience in installation and training of in-house diagnostic systems
- Proven ability to manage multiple tasks effectively during high workload periods
- Strong interpersonal skills with a customer service-oriented attitude
- Familiarity with veterinary diagnostic processes and equipment
- Willingness to travel extensively for clinic visits
#VeterinaryDiagnostics #FieldSupport #CareerOpportunity #InnovativeSolutions #TravelRequired
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