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Financial Services Specialist 1 - Remote - Texas
This job is now closed
Job Description
- Req#: R-630759
Employer Industry: Retail
Why Consider this Job Opportunity:
- Competitive pay with the opportunity to earn incentives
- Work from home position with a monthly subsidy
- Set schedules available at the time of offer
- Schedule flexibility, including overtime during peak periods and holidays
- Comprehensive training program
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Answer complex inbound account inquiries and troubleshoot customer issues
- Process new account applications and review transactions and payment requests
- Handle escalated customer, store, and helpline calls
- Assist with online enrollment, password, and sign-on issues
- Perform other assigned duties
What is Required (Qualifications):
- 1+ years of customer service experience
- Quiet, distraction-free, and secure workspace
- Ability to work flexible schedules, including nights and weekends
- Reliable wired internet connection with minimum speed requirements
- Clear and professional communication skills
- Ability to handle high call volumes with accuracy and excellent customer service
- High level of self-motivation and ability to work autonomously
- Computer experience and technical troubleshooting skills
- Strong analytical and problem-solving skills
- Ability to work with integrity and respect confidentiality
How to Stand Out (Preferred Qualifications):
- None mentioned in the job description
#Retail #CustomerService #WorkFromHome #TrainingProvided #CompetitivePay
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