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Financial Services Specialist 1 - Remote - Texas

Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-630759
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Competitive pay with the opportunity to earn incentives
      - Work from home position with a monthly subsidy
      - Set schedules available at the time of offer
      - Schedule flexibility, including overtime during peak periods and holidays
      - Comprehensive training program
      - Supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Answer complex inbound account inquiries and troubleshoot customer issues
      - Process new account applications and review transactions and payment requests
      - Handle escalated customer, store, and helpline calls
      - Assist with online enrollment, password, and sign-on issues
      - Perform other assigned duties

      What is Required (Qualifications):
      - 1+ years of customer service experience
      - Quiet, distraction-free, and secure workspace
      - Ability to work flexible schedules, including nights and weekends
      - Reliable wired internet connection with minimum speed requirements
      - Clear and professional communication skills
      - Ability to handle high call volumes with accuracy and excellent customer service
      - High level of self-motivation and ability to work autonomously
      - Computer experience and technical troubleshooting skills
      - Strong analytical and problem-solving skills
      - Ability to work with integrity and respect confidentiality

      How to Stand Out (Preferred Qualifications):
      - None mentioned in the job description

      #Retail #CustomerService #WorkFromHome #TrainingProvided #CompetitivePay

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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