Remote Jobs
Healthcare Customer Service Representative - *Seasonal*
This job is now closed
Job Description
- Req#: R_2507_10196
Employer Industry: Outsourced Digital Services and Customer Experience
Why consider this job opportunity:
- $500 stay bonus for completing the seasonal project
- Opportunity for career advancement and growth within the organization
- Supportive and inclusive work environment
- Engaging role with a focus on customer experience in the healthcare sector
- Flexible work arrangements to accommodate various lifestyles
What to Expect (Job Responsibilities):
- Answer a high volume of live inbound calls and make outbound calls to assist Medicare or Value-based Care customers
- Educate customers on Value-based Care physician networks and schedule appointments as needed
- Document correspondence, process requests, and update account history according to quality standards
- Perform data entry, match, and verify documents to ensure accurate account information
- Engage with customers via phone, chat, or email to verify insurance policy and plan details
What is Required (Qualifications):
- Must have a smartphone device for authentication when logging into company tools
- Minimum typing speed requirement of 25 words per minute
- Excellent communication skills, both written and verbal
- Ability to work independently and adapt to process changes
- Must be at least 18 years of age with a High School Diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience in customer service via phone, email, or live chat support
- Background in healthcare, sales, billing, collections, or technical support roles
#CustomerService #Healthcare #CareerOpportunity #SeasonalWork #InclusiveWorkplace
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