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Law Firm Intake Specialist
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Job Description
- Req#: 554372
Employer Industry: Legal Services
Why consider this job opportunity:
- Salary up to $52,000 annually, plus performance-based bonus opportunities
- Fully remote work opportunity, offering flexibility in your work environment
- Chance to make a positive impact by supporting clients during pivotal life moments
- Opportunity for career advancement within a growing law firm
- Collaborative and supportive work culture focused on client care
- Engage with diverse cases and clients, enhancing your professional experience
What to Expect (Job Responsibilities):
- Respond promptly and professionally to potential client inquiries via phone, email, and online forms
- Conduct initial screenings to determine case eligibility and alignment with the firm’s focus areas
- Schedule consultations with attorneys and manage follow-up communications
- Perform data entry and manage documents within the firm's CRM system
- Guide clients through the firm's intake process and maintain confidentiality
What is Required (Qualifications):
- An associate's degree or higher is a plus, but not required
- Experience in a legal, customer service, or high-volume support environment
- Excellent verbal and written communication skills
- Strong organizational skills, attention to detail, and ability to multitask
- Demonstrated tech proficiency with CRM systems and Microsoft Office or Google Workspace
How to Stand Out (Preferred Qualifications):
- Experience with estate planning or probate is a plus
- Sales/conversion mindset: comfortable guiding leads through the process
- Ability to empathize and communicate effectively with clients under stress
#LegalServices #RemoteWork #ClientSupport #CareerOpportunity #Empathy
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