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New York Workers' Compensation Customer Service Representative/ IME Scheduler
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Job Description
- Req#: E968D8A4DC
Employer Industry: Workers' Compensation and Insurance Services
Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision coverage for you and your family
- Generous paid time off policy to ensure work-life balance
- 401k plan with company match to help you save for your future
- Opportunity to work in a fast-paced environment with a high-performance culture
- Apple equipment and a media stipend provided for remote workspace
- Chance to make a positive impact in the claims management process
What to Expect (Job Responsibilities):
- Intake and verify new cases, ensuring correct information is entered into the system
- Assign and schedule cases to physicians based on various criteria, including location and availability
- Monitor and track cases to ensure deadlines are met
- Communicate with clients to provide updates on cases and resolve any documentation questions
- Assist with special projects and other duties as assigned based on business needs
What is Required (Qualifications):
- An Associate's Degree is preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Exceptional communication skills with a clear understanding of company business lines
- Ability to apply critical thinking, manage time efficiently, and meet specific deadlines
- Computer literacy and typing skills are essential
How to Stand Out (Preferred Qualifications):
- Experience in a role related to healthcare or insurance claims processing
- Familiarity with medical documentation and case management processes
- Previous experience in client interaction and support
- Strong organizational skills with attention to detail
#WorkersCompensation #InsuranceServices #RemoteWork #CareerOpportunity #ComprehensiveBenefits
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