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Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
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Job Description
- Req#: R1494471
Employer Industry: Healthcare and Life Sciences
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time position with the employer
- Work remotely from anywhere within the U.S.
- Supportive environment aimed at enhancing patient outcomes
- Diverse corporate culture with a focus on teamwork and inclusiveness
- Multiple shift options available to fit your schedule
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals
- Provide initial support for customer requests via telephone, email, and fax
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues as needed
- Recognize operational challenges and offer recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Bi-lingual in English and Spanish
How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus
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