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Program Manager, Customer Success Operations
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Job Description
- Req#: 5024047007
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary up to $140,000
- Generous paid parental leave of up to 12 weeks for parents
- Work remotely from anywhere in the U.S.
- Unlimited PTO and 10 holidays to ensure work-life balance
- 401(k) with Traditional and Roth options, including a 4% match
- Join a fast-moving, high-impact environment with supportive and mission-driven colleagues
What to Expect (Job Responsibilities):
- Communicate project expectations effectively to Customer Success team members and executive stakeholders
- Collaborate with Customer Success leads to define project scope, goals, and deliverables
- Plan, schedule, and track project timelines and milestones using appropriate tools
- Develop and deliver progress reports, proposals, and presentations
- Conduct project post-mortems and document recommendations to improve future projects
What is Required (Qualifications):
- Bachelor's degree in Business Administration, Project Management, or a related field
- Minimum of 5+ years of progressive experience in project management, or 10+ years in lieu of a Bachelor's degree
- Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall)
- Experience with project management software (e.g., Jira, Asana, Microsoft Project)
- Ability to manage multiple projects simultaneously and prioritize effectively
How to Stand Out (Preferred Qualifications):
- Experience at a startup or fast-paced company with the ability to adapt quickly
- Strong problem-solving and analytical abilities
- Comfortable engaging with and providing reports to executive leadership
#HealthcareTechnology #ProjectManagement #RemoteWork #CareerOpportunity #UnlimitedPTO
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