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Job Description
- Req#: 26-01923
Employer Industry: E-commerce and Technology Solutions
Why consider this job opportunity:
- Pay rate of $44.00 per hour
- Opportunity for career advancement and growth within the organization
- Primarily remote work with occasional in-person collaboration
- Chance to work with small and medium-sized business merchants and make a significant impact on their success
- Supportive and collaborative work environment with cross-functional teams
What to Expect (Job Responsibilities):
- Lead end-to-end merchant onboarding and implementation projects, ensuring timely and successful go-live
- Schedule and facilitate kickoff calls and implementation milestones
- Coordinate with internal technical and operational teams to resolve issues and accelerate product adoption
- Educate merchants on product functionality and best practices, providing proactive guidance throughout the transition
- Collect and document merchant feedback to inform product enhancements and workflow improvements
What is Required (Qualifications):
- Bachelor's degree or equivalent professional experience
- 3-5 years of experience in onboarding, implementation, project management, and/or account management
- Strong organizational skills with exceptional attention to detail
- Proven ability to manage multiple tasks accurately and meet deadlines
- Excellent written and verbal communication and presentation skills
How to Stand Out (Preferred Qualifications):
- Experience working with SaaS or e-commerce platforms
- High level of technical curiosity with the ability to investigate and troubleshoot issues
- Experience in fast-paced, evolving work environments
#Ecommerce #ProjectManagement #RemoteWork #CareerOpportunity #TechnicalSupport
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