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Job Description
- Req#: 48589
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Starting compensation based on experience with growth potential
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits available for full-time employees after 60 days
- Opportunities for career advancement with a focus on internal promotions
- Paid time off and a supportive team-oriented work environment
- Flexible remote work opportunity
What to Expect (Job Responsibilities):
- Answer inbound calls and respond to customer inquiries professionally
- Resolve customer issues efficiently while maintaining a positive attitude
- Document all interactions accurately in the CRM system
- Follow communication scripts and standard operating procedures
- Escalate complex issues to the appropriate department when necessary
What is Required (Qualifications):
- Must be 18 years or older
- High school diploma or GED
- 1+ year of experience in a call center or customer service role
- Excellent verbal and written communication skills
- Reliable internet connection and a quiet home workspace
How to Stand Out (Preferred Qualifications):
- Fluent in English and Spanish
- Proficient with computers and customer service software
- Ability to multitask and manage time effectively in a remote setting
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
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