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Reservations Sales Agent Remote
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Job Description
- Req#: R-118123
Employer Industry: Vacation Ownership and Travel Membership
Why consider this job opportunity:
- New hire pay of $18.00/hour for the first 90 days, followed by $14.00/hour plus incentives with yearly earning potential up to 70K+.
- Opportunity for career advancement and growth within the organization.
- Work remotely with flexible shifts to accommodate various schedules.
- Comprehensive health and welfare benefits for associates working 30 or more hours per week, including medical, dental, and vision coverage.
- Supportive leadership team dedicated to your success and professional development.
- Inclusive work environment that values excellence and celebrates teamwork.
What to Expect (Job Responsibilities):
- Answer inbound calls from guests who purchased promotional vacation getaways, assisting them with booking travel dates and confirming reservations.
- Maintain high levels of customer satisfaction and address any escalated customer service issues.
- Help deliver on arrivals, increase revenue for the department, and guarantee tour volume for the resorts.
- Engage in package retention efforts, including saving the sale and selling of dates.
- Work collaboratively with the Reservations Sales Team to meet departmental goals.
What is Required (Qualifications):
- High School diploma or GED equivalent.
- Ability to work flexible shifts, including weekdays, evenings, and weekends.
- 1+ years of customer service, reservations, or equivalent experience.
- 1+ years of call center experience preferred.
- Sales experience highly preferred.
How to Stand Out (Preferred Qualifications):
- Proficient in Microsoft Office applications.
- Previous experience in a sales-oriented role.
- Familiarity with hospitality or travel industry practices.
#VacationOwnership #CustomerService #RemoteWork #CareerGrowth #TravelIndustry
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