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Sales Customer Service Specialist - Day/Night/Evening Shifts - Remote
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Job Description
- Req#: 78040
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Paid training provided to enhance your skills
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Generous paid time off to support work-life balance
- Opportunities for career advancement, with examples of employees growing from entry-level to leadership roles
- Collaborative and engaging work environment that values employee contributions
- Work from home flexibility with specific internet requirements
What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media to resolve questions and concerns
- Calmly de-escalate issues and escalate interactions when necessary
- Assist customers with requests and possible payment processing
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues and meet defined sales objectives
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications):
- Previous customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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