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Salesforce Admin
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Job Description
- Req#: 26-00144
- Serve as a system administrator and developer for multiple'Salesforce orgs & environments
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
- Custom Apex Progamming add custom business logic and automate processes for standard and custom objects like Accounts and Contacts
- Complete regular internal system audits and prepare for upgrades
- Manage'Salesforce data feeds and other integrations
- Coordinate the evaluation, scope and completion of new development requests
- Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users, and grow the'Salesforce skill set across the organization
- Effectively act as the liaison between our users, vendors and the application development teams
- Work independently with members of the user community to define and document development requirements
- Perform fit-gap analysis between Salesforce functionality and client requirements
- Translate business requirements into Salesforce solutions that best leverage the Salesforce platforms and products
- Provide detailed level of effort estimates for proposed Salesforce solutions
- Bachelor's degree required
- A minimum of 5 years of Salesforce Administrator and Developer experience
- Strong understanding of the Salesforce platform and must include Sales Cloud
- Active Salesforce certifications (Admin required, advanced admin preferred, Platform App Builder a plus)
- Salesforce Administrator experience:
- Administration of users and role hierarchy
- Defining and managing security model and controls
- Configuring page layouts, workflows, validation rules, record types
- Experience with Process Builder and Flow
- Creating and maintaining reports and dashboards
- Managing multiple sandbox environments
- Dataloader
- Data Cloud and Agentforce a plus
- Experience working on different projects simultaneously, and capable of cultivating collaboration
- Excellent interpersonal, verbal and written skills with a proven ability interacting with all levels of management, stakeholders, support personnel, and customers
Responsibilities:
Qualifications
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